Bait and Switch

Duct Cleaning – Beware the Bait and Switch!!

Homeowners need to know! Beware of the duct cleaning ads from companies who say they’ll clean all the air ducts in your house for between $49 and $149. These “blow-and-go” firms are using “bait-and-switch” tactics. They’ll scare you, then snare you. Once in your house, you can count on hearing that you need more and the price will go up. Usually they send one person, not in a uniform with no more than a shop vacuum. We suggest you get the answers to the following four questions before you let them in your home.

1. Are you a member of the National Air Duct Cleaners Association? (All DuctMedic lead technicians are NADCA certified.)

2. What is your procedure and what is the power of your vacuum equipment? (For reference, our equipment moves over 15,000 cubic feet of air per minute.)

3. What is your estimate of how long it will take to properly clean my system and ductwork? (The average single furnace home takes 3-5 hours to clean.)

4. Will your advertised and quoted price change once you arrive? (At DuctMedic, the price you are quoted is the price you pay.)

NBC’s Dateline Exposed Bait and Switch techniques. Click here (http://openchannel.nbcnews.com/_news/2011/01/30/5956602-dateline-looks-inside-national-network-of-air-duct-cleaning-scams?lite) to read the story or view the videos below.

Part 1 of Dateline’s story

Part 2 of Dateline’s story

Dateline’s Web exclusive Part 1

Dateline’s Web exclusive Part 2