Our Process

Our Process

DuctMedic takes pride in ensuring that each step of the air duct cleaning process – from inspection to clean up – is done thoroughly and professionally. You are consulted at every step of the duct cleaning process by your DuctMedic technician to ensure that your ducts – and the air in your home – are as clean as possible.

All of our residential and commercial inspectors are trained and certified by NADCA (National Air Duct Cleaners Association). Additionally, a NADCA certified technician will be on site during your air duct cleaning.

Exceptional – Our business is to give you exceptional service.

  • We send a trained air quality adviser to your home to give you a free analysis.
  • You and the adviser determine together what would improve the air quality of your home.
  • Your plan is customized to fit you. It’s never a one-size-fits-all recommendation.
  • You receive a written quote with the guarantee that the final price with not exceed the quote. Your time is as valuable as ours.
  • You receive a 100% Satisfaction Guarantee.
  • You also have a $200 Enrichment Guarantee.

Safe & Comfortable

  • You’ll feel comfortable with our team of technicians in your home.
  • Before we arrive, you will receive an email with photos of the technicians who will serve you.
  • They’ve been background checked and drug screened.
  • They come to your home wearing a uniform and identification badge.
  • Each one has received extensive training, both classroom and hands-on, and is certified by the National Air Duct Cleaners Association.

Respectful – You and your home are always treated with respect.

  • Our air quality technicians wear surgical foot covers, use corner guards to protect your walls, and lay out mats for their tools.
  • They will never smoke in your home or use language you wouldn’t want your children to overhear.
  • Your home and driveway are never left in a mess. We literally vacuum our way out of your house. We developed a ScrubMax 82 cleaning process and unique equipment that is simply the best.
    It meets or exceeds all national standards.

Read more about it here.

Done Right – Most Important, you can be confident knowing the job has been done right.

  • When we’re done, we provide you with a written guarantee that your entire heating and cooling system, not just your ductwork, is clean and free of dust and debris. Period.
  • All of our cleanings are captured with digital imaging so you can see otherwise inaccessible areas of the system. A review of these images will allow you to verify with confidence your duct cleaning was thorough and complete. A set of these digital images is available upon request.